index [The 10 Worst Communication Mistakes For Your Career]

We work with people who are over 40 and looking for work, and we've seen a pattern in the “strategies” of the older and unemployed. To put it simply, older job seekers have been beaten up, treated unfairly, and given so much (bad) advice that it’s hard to know what's right, wrong, or even worth […]

Whether you're a college student trying to figure out where your true calling lies, an experienced professional getting back to work, or someone just looking for a career in another field, you need to make your choice carefully. With women making considerable strides in fields that were previously male-dominated, the lines of career limitations have […]

You dread going to work. Every morning is the same: You have to drag yourself out of bed. It's not that the body is weak. It's that the mind is not willing. Most of us know that. Many people have felt this way at least once in their careers. Is there a way to overcome […]

Don't let your employment status dictate how much you enjoy the holidays. This is a time for happiness, family and friends, and delicious food! There's no reason why your job search should interfere with Grandma's famous pumpkin pie. But it can be hard to stay positive during the holidays when those aunts and uncles are […]

Being laid off multiple times can feel overwhelming, especially when it happens back to back. It's a scenario that leaves many professionals struggling to articulate their experiences during job interviews. The truth is, while it’s natural to internalize blame, being laid off isn’t necessarily a reflection of your abilities or worth. Here’s how to reframe […]

“Do you really want to work in a contact center?”Let’s be honest: five-year-olds don’t dream about working in a contact center when they grow up. Proud parents never boast about their children working in contact centers. Teachers at private schools never recommend students to work in contact centers.People see contact centers as cubicle farms with […]

It's time for your annual career checkup! What changes do you want to make in your work life next year? Do you want a new job or a promotion? Do you want to keep doing the same things work-wise but with a new employer? Do you want to change career directions altogether? Are you happy […]

It has always been important to upskill or reskill, but today's economic and job uncertainty has further hammered that point home. Whether you're looking for a new job in 2025, making a career change, or planning to grow in your current job, all professionals should make a plan for upskilling or reskilling.According to the Future […]

An informational interview is a meeting where a job seeker asks for advice rather than employment. Instead of trying to get a job offer, a job seeker uses informational interviews to:Learn more about a company or job functionInquire about job leadsNetworkFor job seekers, informational interviews can secure meetings with managers, shape positive first impressions, and […]

The new year is here! For many of us, January is the perfect time to reflect on our lives and set new goals, hoping to become better versions of ourselves. Most people make personal resolutions, like getting in shape, quitting smoking or drinking, or learning a new language. But what about career resolutions?A career resolution […]