Dealing with difficult people at work is like dealing with them in any other aspect of life: the best way is to do it calmly and in an adult manner. Taking time to reflect and decide on positive action increases the likelihood of a good outcome and decreases the risk of unpleasantness.
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How to Deal with Difficult Co-Workers by H.Clare Callow
Posted in: 360° Knowl-Edge
– March 10, 2010